Bundle Box by Bai ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you subscribe to our monthly services ($179.00/month or $479.00/month).

 

 

1. Information We Collect

We collect information that you provide directly to us when you register, subscribe, or communicate with us.

• Personal Identifiers: Name, email address, phone number, and account password.

• Delivery Information: Physical street address, gate codes, building access instructions, and delivery preferences.

• Payment Information: Payment card numbers, billing addresses, and transaction histories.

 

 

2. How We Collect Payment

To ensure maximum security, we do not store or process your financial data directly on our servers.

• Third-Party Processors: We use secure, PCI-DSS compliant third-party payment processors to handle all subscription billings.

• Recurring Billing: Your encrypted payment details are tokenized to safely process your automatic monthly subscription fee on your designated billing date.

• Data Protection: Financial transactions are encrypted using Secure Socket Layer (SSL) technology.

 

 

3. How We Use Your Data

We use the information we collect strictly to run your subscription service and deliver your bundles.

• Service Delivery: To personally transport and drop off your monthly bundle at your physical address.

• Account Management: To manage your $179.00 or $479.00 monthly subscription, processing payments and handling cancellations.

• Communications: To text or email you delivery status updates, arrival windows, or customer service notifications.

 

 

4. How We Protect Your Data

We implement commercial-grade security measures to keep your personal information safe.

• Restricted Access: Only authorized personnel involved in packing or physically delivering your packages have access to your address and delivery notes.

• Encryption: Data transmitted through our website is shielded using industry-standard SSL encryption.

• No Selling of Data: We never sell, rent, trade, or lease your personal information or delivery data to third parties.

 

 

5. Your Rights and Choices

You have full control over your personal information.

• Account Updates: You can log into your account portal at any time to change your delivery address, phone number, or payment details.

• Opt-Out: You can opt out of promotional emails by clicking "unsubscribe." Note that you will still receive critical operational texts/emails regarding your physical monthly deliveries.

 

 

6. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our local delivery boundaries or operational habits. We will notify you of major changes by updating the date at the top of this policy.